Highlights
- Online booking platform for rehabilitation transport, reducing scheduling confusion and wait times.
- Driver app displays assigned pick-up/drop-off schedules and navigation routes.
- FleetWeb platform allows backend personnel to manage orders, routes, and passenger safety in real time.
Challenges
Transporting passengers with limited mobility poses several challenges, such as miscommunication during booking, long wait times, and difficulty coordinating the right vehicle with the right caregiver or family member. Traditional phone-based reservation systems lack transparency and real-time updates, which can lead to delays or safety issues.
Solution
SYSTECH’s Rehabilitation Bus Booking Management System integrates three key elements: online booking interface, driver app, and FleetWeb backend platform. Passengers can book and track their rides online, while drivers receive their schedules and route guidance directly on their mobile device. Fleet managers gain real-time visibility over operations, enhancing safety and service efficiency.
Online Booking
Driver App Navigation
Real-time Fleet Management
Topology
